Attract and retain banking customers with frictionless delivery of
Value Added Services
Generate new revenue and keep customers engaged with
frictionless delivery, payment and usage of extra services.
Combine best-in-class services with accounts or cards,
embed services in the online or mobile banking app, offer
transactional services and much more.
Overview
Retail
Retain customers and monetise your customer relation to improve your bottom line
Wholesale
Deliver value to customers by combining extra services with premium accounts or cards
Transactional
Pair every transaction with a great service and create billions of new touch points
Integrated in online and mobile banking
Frictionless payment and usage of services inside the online banking app
Hosted white-label portal
"Zero IT" value added service delivery with Single Sign On and Single Payment
Social media campaigns
Test customer response in social media campaigns with service landing pages
Newsletters
Run one off newsletter special offers with hosted and branded landing pages
Call center campaigns
Upsell or improve customer relations in the call center with relevant service offers
In branch sales
Sell extra services in the branch for full 360 degrees customer satisfaction
Bundle services with accounts or cards
Combine premium accounts or cards with services to value for customers
Card stickering
Present a service offer upon card delivery and use this touchpoint to upsell
Product packages
Combine multiple services and create unique service packs relevant for your customer segment
Card configurator
Disconnect service offers from "the plastic" and allow customers to choose relevant services
Trial product upselling on card issuing
Upsell by offering trial services when customers renew their cards
Card safe receipt
Upsell and generate new revenue when customers confirm their card safe receipt
"Value Added Services are a core pillar in our new strategy"
Pranjal Kothari
CDO & Board Member at Sparkasse Bremen
Etvas scenarios that offer real-world benefits
Offer convenient and affordable extra services to retain customers and stay competitive; - OR - Monetise your current customer base with extra services to improve your bottom line.
Integrate your own services or leverage the extra services available on the Etvas Marketplace
Discover powerful use cases with fantastic customer experience.
Retail - sell services for additional revenue
Add extra services to your current product offers - current accounts or with premium cards.
Directly integrated in your app, no payment process, zero friction.
Wholesale - Combine services with products to retain customers
Become a market leader and deliver transactional and contextual value-added services to your customers based on their transaction data, directly inside the Online or Mobile banking app.
Transactional - Innovate at the cutting edge and pair the right service with each transaction
Etvas in cooperation with
Sparkasse Bremen
Discover how Etvas and Sparkasse Bremen work together to accelerate digital transformation with
frictionless delivery of extra services.
Learn how you can apply Etvas to offer more personalised services to your customers.
Core Etvas Use Cases
Value-added services are the new banking battleground
of customers expect extra services from their bank
of banking customers purchased at least one non banking service
of customers think the CX needs significant improvements
“Although Etvas supports a wide variety of pricing models in the market, customers experience the simplicity of a one-click payment and invoice aggregation process regardless of which service they decide to use.”
Sören Timm
Founder and Manager at Etvas
The challenges of building customer trust with value-added services
Procuring value-added services takes time and is error prone in a nontransparent market.
Contracting with value-added service providers is expensive and slow.
Due to limited IT resources and differences in technological maturity of service partners.
Meet the expectations of the young generation of digital customers!
Premium offerings will result in premium pricing. Offer more personalized services that will fit the lifestyle of the digital customer.
Add value to existing banking products with an intuitive platform that will help increase customer satisfaction and revenue.
Meet customer expectation for extraordinary digital customer experiences using the modern Etvas technology.
“Become an everyday life-coach to your customers, even outside the world of financial products. Offer suitable support, security, savings or unique experiences whenever and wherever your customers want it.”
Ilie ghiciuc
Founder & Manager @ Etvas
What else can I do with Etvas?
From the Etvas Zeitgeist Blog
How the most innovative banks in the world are using services and beyond banking products to win Gen X and Gen Z customers from traditional banks.