Attract and retain banking customers with frictionless delivery of
Value Added Services

Generate new revenue and keep customers engaged with
frictionless delivery, payment and usage of extra services.

Combine best-in-class services with accounts or cards,
embed services in the online or mobile banking app, offer
transactional services and much more.

Overview

Retail
Retain customers and monetise your customer relation to improve your bottom line

Wholesale
Deliver value to customers by combining extra services with premium accounts or cards

Transactional
Pair every transaction with a great service and create billions of new touch points

Integrated in online and mobile banking
Frictionless payment and usage of services inside the online banking app

Hosted white-label portal
"Zero IT" value added service delivery with Single Sign On and Single Payment

Social media campaigns
Test customer response in social media campaigns with service landing pages

Newsletters
Run one off newsletter special offers with hosted and branded landing pages

Call center campaigns
Upsell or improve customer relations in the call center with relevant service offers

In branch sales
Sell extra services in the branch for full 360 degrees customer satisfaction

Bundle services with accounts or cards
Combine premium accounts or cards with services to value for customers

Card stickering
Present a service offer upon card delivery and use this touchpoint to upsell

Product packages
Combine multiple services and create unique service packs relevant for your customer segment

Card configurator
Disconnect service offers from "the plastic" and allow customers to choose relevant services

Trial product upselling on card issuing
Upsell by offering trial services when customers renew their cards

Card safe receipt
Upsell and generate new revenue when customers confirm their card safe receipt

Etvas scenarios that offer real-world benefits

Offer convenient and affordable extra services to retain customers and stay competitive; - OR - Monetise your current customer base with extra services to improve your bottom line.

Integrate your own services or leverage the extra services available on the Etvas Marketplace

Discover powerful use cases with fantastic customer experience.

Retail - sell services for additional revenue

Add extra services to your current product offers - current accounts or with premium cards.

Directly integrated in your app, no payment process, zero friction.

Wholesale - Combine services with products to retain customers

Become a market leader and deliver transactional and contextual value-added services to your customers based on their transaction data, directly inside the Online or Mobile banking app.

Transactional - Innovate at the cutting edge and pair the right service with each transaction

Core Etvas Use Cases

Value-added services are the new banking battleground

%

of customers expect extra services from their bank

%

of banking customers purchased at least one non banking service

%

of customers think the CX needs significant improvements

“Although Etvas supports a wide variety of pricing models in the market, customers experience the simplicity of a one-click payment and invoice aggregation process regardless of which service they decide to use.”

Sören Timm

Founder and Manager at Etvas

The challenges of building customer trust with value-added services

Time consuming

Procuring value-added services takes time and is error prone in a nontransparent market.

Expensive

Contracting with value-added service providers is expensive and slow.

Technically difficult

Due to limited IT resources and differences in technological maturity of service partners.

Meet the expectations of the young generation of digital customers!

Personalized services with premium prices

Premium offerings will result in premium pricing. Offer more personalized services that will fit the lifestyle of the digital customer.

Intuitive products

Add value to existing banking products with an intuitive platform that will help increase customer satisfaction and revenue.

Extraordinary experiences

Meet customer expectation for extraordinary digital customer experiences using the modern Etvas technology.

“Become an everyday life-coach to your customers, even outside the world of financial products. Offer suitable support, security, savings or unique experiences whenever and wherever your customers want it.”

Ilie ghiciuc

Founder & Manager @ Etvas

What else can I do with Etvas?

From the Etvas Zeitgeist Blog

How the most innovative banks in the world are using services and beyond banking products to win Gen X and Gen Z customers from traditional banks.