The banking industry is known to be in a state of change. Customers demand more personalized offers that fit their lifestyle or life situation. Customer expectations of the digital customer experience are high and demand intuitive interfaces that are accessible at any time and from any device.
Since most bank customers only offer price willingness and loyalty in exchange for personalized services with added value, it is a good time for banks to differentiate their services!
The creation of ecosystems with technology start-ups helps banks here to better manage their digital transformation. ETVAS is a B2B2C digital marketplace for value-added services that add value to core banking products, increasing customer satisfaction and revenues. In a single platform, ETVAS connects all providers of value-added services with customers of private and commercial banks.
Procuring value-added services is difficult in a confusing market, and the technical integration & provision of various additional services is complicated and expensive. When providing value-added services from different service providers, the customer experience often suffers from multiple logins, inconsistent branding and too many different payment options. This is where Etvas helps: We find the services, negotiate purchase prices and conclude service partner contracts. We then integrate all services into one platform. You can then configure your desired offer variants with just a few clicks. With the intuitive Etvas end-customer portal, you can create extraordinary digital customer experiences.
Use our white-label end-customer portal easily for first pilot campaigns with Etvas, or basically to start your value-added program especially fast. You don't even need a website or a mobile application! Just sign up as a partner, upload your logo, choose a sub-domain name and you are live! Our white-label portal automatically creates white-label landing pages for your direct marketing activities for each additional service you select.
With single sign-on, we focus on creating a seamless experience for end customers coming to and from the Etvas platform. With the implementation of Single Sign-On, your customers will be able to access the Etvas customer portal with existing credentials and credentials provided by you without having to create another account.
An iFrame creates a seamless integration between your web customer environment and the Etvas service offerings. For each value-added service or service package, you will receive a customized copy & paste code that you can insert anywhere in your web application to display additional service offerings.
Easily integrate the Etvas Marketplace for additional services via API or SDK into your website, app, online banking or any other desired customer portal of your bank. Direct interfaces allow your customers to experience the added value you have selected even more intuitively.
With the intelligent offer recognition - Etvas Automat - we set the final step of the Etvas vision to offer their customers the most relevant added value at the most appropriate time in an automated way. On the basis of transaction data or life events, we enable our partners to make a positive impact on the daily life of their customers with the right offers.
Etvas is the customer-oriented platform for additional services. With Etvas, you can find a suitable additional service for your products quickly and easily. For this added value, customers are willing to pay more and remain customers longer. This is how you optimize the monetization of your customer relationship.
Become the everyday helper of your customers, even outside the world of financial products. Offer suitable support, security, savings or unique experiences whenever and wherever your customers want it.
Create more points of contact with customers, retain and interact with them, improve the value of core products through more everyday help even when no damage has been done.
Mix & Match! Strengthen your online business with service offers that match your shopping cart. A Plugin is enough, in order to offer your customers in the Checkout suitable auxiliary services, increase in yield and a stronger customer connection are pre-programmed.